First of all, let me say that if I could award Randy Bibb 100 STARS I would! His honors and awards are well deserved! He is entertaining and very friendly and explained Mardi Gras without focusing on making the tour a pub crawl (I don’t drink) or having a “blast” in some kind of party atmosphere. I learned so much from him and I can’t wait to come back to New Orleans and tour with him again. HIGHLY RECOMMENDED! * * * * * The reason for the 4 stars instead of 5 is because the TourHQ system was inconvenient and confusing. The fact that I could not communicate with Randy before booking the tour was a problem. I mistakenly entered in only the date of my arrival and not the entire length of my visit, which was my fault. Randy was not available on the date I entered in. And before we were able to finally communicate and fix a new date, I was spammed by a different TourHQ tour guide in New Orleans who tried to take my business away from the guide I had requested! I did not like that at all. TourHQ is a great resource for travelers but their system could be a whole lot easier. I hope giving 4 stars instead of 5 doesn’t count against Randy. He deserves more but TourHQ needs work.