I booked Kuen for my elderly parents when they holidayed for 2 days in Malacca. Kuen was able to personalise their itinerary as they had limited mobility and tired easily. He was very accomodating while planning the trip and was very prompt in replying my emails and numerous requests. On the days of travel he even took photos and updated me on their activities. Thank you Kuen for taking such good care of my parents!