I arranged a full day tour of Jerusalem old city and Bethlehem for a group of four with Rafael.  Rafael was very responsive and planned our tour prior to us arriving in Israel. Rafael also provided ongoing communications before and after our tour.  Rafael met us at our hotel and we walked through the Armenian and Jewish quarters, visited the Western Wall, walked down the Via Dolorosa and visited the Holy Sepulchre, getting to see all the stations of the cross. After lunch we spent the remainder of the day in Bethlehem.  We met a driver and separate tour guide for this part of the trip.  This tour guide was also friendly, knowledgable with a great sense of humor.  The tour was really good until the end when Rafael took us to a gift shop. There is a very well known  Blessings Gift Shop and Olive Wood Factory next door to the Church of the Nativity that I wanted to go to, and I should have spoken up, but thought we would be going here when Rafael shared we would end our tour at a really nice gift shop.  This gift shop is the kind with subpar souvenirs with big price tags, many salespersons who hawk you once you show a little bit of interest,  and a large parking lot built to hold many tour buses. One of the perks of a private tour (and tipping well) is not going to these types of tourist traps where the guide most likely gets a kick back.  Other than that, the tour of Jerusalem was very educational and exceeded my expectations.