Soun was a guide on an Explore tour I took to Laos. Our group was small but still challenging I thought for our guide. Such different, competing expectations and Soun was a master at keeping everyone happy. At every turn he was exceedingly helpful, charming and always prepared to make an extra effort to accommodate and facilitate. His local knowledge was excellent, making sure that when we had time each group member found things that interested them. His English was perfect and so it was possible to have fascinating conversations with him into the night over a beer or two allowing a much better appreciation of the country and the people. During group activities Soun judged the atmosphere of the group well, giving enough information about locations and cultural events such that we were informed but didn't feel we were on an academic tour but if we wanted more information he was ready to oblige. I would recommend Soun as a guide to anyone looking for a friendly, resourceful guide with knowledge and patience.