Zepisa African Safaris

The person(s) who worked on the logistics of my trip were pretty good in figuring out what I wanted to do and where I wanted to go. It was difficult, however, to get prompt responses from them (not sure how much of it was due to the 7-hour time difference and how much of that was their personal work style). It was often tough to get a follow-up from them in less than 3-days. That should not be the case when they are trying to get you to sign on with their company. I would ask a question, be assured that they would be getting back to me in a day or two, and then wait a week or more for a response. That's just not good customer service.

I also noticed that when I changed an itinerary to deduct a few days, my total price did not decrease. This should obnviously have been credited to my total cost. What was a cost-cutting effort by me was never reflected.

When flights were booked, they were puzzlingly booked as round-trip, even though I was never returning to any of the 4 couparks I visited. 

Overall, I think they had my best interests at heart, but I do wish they had been more thoughtful in their planning of my trip -- there were many things I had to figure out myself and contact them to modify or delete.

Nyemo Lekuona

Great Job Nyemo!!. Our safari organizer at Zepisa African Safaris. Well thought out itinerary  and the lodges were excellent.  We never felt rushed but we were always moving.