Tommy Cisneros

We were travelling to Toronto and had a 12hr layover. When we arrived we  had some problems at the airport because we didn't have the QR code that was necessary to enter the country. The result was that we had over 1 and a half hour delay at the airport. After eventually succeeding, Tomas was still waiting for us outside. That is commitment! We really appreciated that.

Tomas was quite accommodating to the last minute changes that we requested. He made positive suggestions and was quite knowledgeable on the historical sites visited.  We were quite comfortable relating to Tomas. He was pleasant and made our Panama layover enjoyable.