Please make sure that you arrive at the meeting point at least 15 minutes prior the tour departure and that you check in at one of our front desks inside our offices (unless you choose a tour option where you meet your tour guide directly).

Please note that all our group tours are NOT wheelchair accessible. Visitors with walking disabilities can not opt for a group tour either- as it is virtually impossible to keep up with our tour guide. In this case, we highly recommend choosing the option of a private and more personalized tour. Our tour guide can adapt to your circumstances and choose a more comfortable route by avoiding stairs and go at a pace most adapted to your needs.

Modest dress code is required to enter the Vatican Museums and St. Peter’s Basilica. Knees and shoulders must be covered for both, men and women. If you fail to comply with these dress requirements, you may be denied entry. Wearing comfortable walking shoes is recommended for Rome in general.

Radio-headsets inside the Vatican Museums will be provided if the tour has more than six tour participants in the group. The radio headsets are the property of the Vatican. We are obligated to exclusively rent from them and therefore do not have any quality control over them. When a headset doesn’t have quality sound, you are kindly asked to let the guide know, in order to be provided with a replacement. 

We recommend traveling light when you are visiting the Vatican Museums. Backpacks that are bigger than 40 x 35 x 15 will have to be deposited at the checkroom upon entering the Museums. The same goes for any sharp items, such as umbrellas, pocketknives, tripods or selfie sticks. Firearms, food, alcohol and glass bottles are forbidden inside the museums, but make sure you bring plenty of water, especially during hot summer days.

Pets, unfortunately, are not allowed in any of Rome’s main attractions or museums, including the Vatican Museums. On rare occasions St. Peter’s Basilica may spontaneously close for religious services, mass preparations or ceremonies. At these last minute/second cases, we are unable to provide discounts or refunds but we will provide you with a more detailed tour inside the Vatican Museums. In this rare case, you might have to come back on another day and visit the Basilica by yourself.

St. Peter’s Basilica itself is free. The tickets for the Dome of St. Peter’s are not included in the tour price (price €8 stairs & €10 lift).