We arrived in the afternoon, and by the time we got out of the airport, it was a little off the timing. When traveling with a 3 year old toddler, sometimes, timing is not your friend. During the entire trip, Arthur was very accommodating, patient, and always jovial. He is very knowledgeable, informed, and took the effort to carry pictures and documents that talked about the historic importance of these places. Everyone knows him everywhere. :) He was also very careful in taking us to really nice places, where the food was good, but not expensive. My daughter got so close to him, and she was constantly engaging with him, and he was teaching her Armenian. The best part was that his English was very good, and this helped us understand and have a good time with him. He always took care to make sure he had fresh bottles of water in the car, which even our hotels were not providing. I would highly recommend discussing with Arthur before booking your hotels, as we had a bad experience booking them ourselves. And he never says no. to any request. we wanted to stop at a snow capped hillside on the way to Goris, and he said okay. Even though we were already late. And he did not pressure us to get back quickly. He let us enjoy our time there. and even took pictures for us. I would say that in all the travel that i have done, i would rate Arthur as the best guide that i have ever been with.