Jacqueline is personable and informative as a guide. She has a deep knowledge of Spainish history that brought Madrid and Toledo to life for us. Jacqueline was attentive to our interests, welcomed questions and the pace of the tour was just right for us. Logistics of meeting and transportation were clear and accurate. John and I really enjoyed our time with Jacqueline and whole heartedly recommend her to anyone who would like a lively personal tour of Madrid and its surrounding cities.