My wife and I spent 5 days in Romania as part of a Viking post-cruise package. We were fortunate enough to meet Talida for the city tour and visit to Parliament on our first day in Bucharest. When the 10 person minimum failed to materialize for an optional trip to Constanta and the Black Sea, I asked Talida for help. She quickly arranged a car and driver then provided a delightful full-day excursion for another couple, my wife, and me. Her detailed knowledge of the area coupled with her ability to explain Romanian history and recent political events in her country greatly enhanced our understanding and appreciation of a part of the world with which we had little familiarity. She is poly-lingual (Romanian, English, French, Spanish, Italian, and Portuguese) and understands American slang and jokes which would help future visitors from the US or Canada more fully enjoy an Eastern Europe visit if she were their guide. Her ability to provide superior customer service across a broad spectrum certainly qualify her for more responsible positions with any cruise/exploration company. .