Dear TourHQ, We recently spent 5 days in the Brazilian Pantanal with Jean Duval Cypion as our guide. He was knowledgeable about ALL aspects of the Pantanal (flora and fauna), was helpful, kind, careful, enthusiastic, responsive, hard-working, and professional. Our adult kids (19 and 21) thought he was fantastic, as did we! In every way, he was EXCEPTIONAL. From us he gets a rating of: A++ Sincerely, Denise and Ian Burrows