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johanneslandow Review submited by Johannes Landow

THIEF!

Reviewed November 13, 2017

Don't trust this company or Godfrey Sawe. He is a thief and a deceiver who steals your money without scruples. Furthermore, he saves money wherever possible (e.g. unauthorised taxi drivers).

Beware of this company and Godfrey Sawe!!!

Travelled in as a family

experiencezanzibartours&safaris-zanzibar-tour-operator
Experience Zanzibar Tours & Safaris 's response to the review

September 21, 2020

Dear Johannes. It’s true that you booked a safari with my company in the year 2016 and paid all costs and fees in the same period. We did all bookings and paid all government fees in same period. Your tour was supposed to start on July 2017. It’s not true that we did not pay the supposed fees. More

We DIDN’T steal your money as you claimed in your review. Below is what really happened; On 27th June 2017, the government announced its financial budget for the year 2017/2018. In this financial budget the government of Tanzania introduced a new concession fee for all hotels located inside the national parks; the new fee was applicable immediately from 01st July 2017, few days before beginning of your tour. Unfortunately the government’s budgetary changes affected your bookings which resulted to additional US$ 700 fees on your accommodation. This amount was not part of the amount you paid us in 2016. As a company we had a discussion and we decided to bear the loss and paid US$ 300 on your behalf. The rest US$ 400 you paid yourself. Keep in mind that you were supposed to bear the whole cost. To our surprise you claimed that we must pay you back the US$400 within 14 days and you will give us good review. And if we didn’t pay you, you threatened that you will write bad revie Less

songoyasinta Review submited by Songo Yasinta

The Top of Africa

Reviewed November 6, 2017

I can honestly say that our group of 10, who chose the Lemosho Route to reach the top of Kili in October, were certainly blown away by the level of professionalism and degree of care Experience Zanzibar Tours provided us with.

Our guide, Jonson, along with two assistant guides, both named Emmanuel, did an impeccable job in providing us with a truly amazing 8 days. All three of them were supportive and motivated us every step of the way. They made sure our health was in check and we were well hydrated, as well as, acclimatized in order to successfully summit!

The team of porters who accompanied us were also exceptional and made sure we were well taken care of. The whole team made this incredibly challenging feat doable and an unforgettable once in a lifetime experience.

Thank you so much Experience Safaris team!

Travelled in as a large group

experiencezanzibartours&safaris-zanzibar-tour-operator
Experience Zanzibar Tours & Safaris 's response to the review

September 21, 2020

Hello Thank you for your good review , we are real appreciate

gerry Review submited by Gerry

Trip of a life time

Reviewed April 15, 2017

This company was fantastic, from booking to arrival it was simple and to the point. They took care of me and my guide Godfrey was I incredible and I would recommend this company to everyone.

Travelled in as a couple