We are group of 10 people: family and friends from Vietnam. We have 4 elders U70 and others are young ladies. We decided to have a tour guide with us for 2 days in Tehran and used all kinds of public transportation. And Ghazal is our tour guide (a member of Ahmad team). We didn't have a good start since one in our group got into an small car accident in our first day in Tehran and need to go to the hospital for checking. She got a bruise at her left foot. I have to tell that the accident is not Ghazal's fault. It is the fault of the driver and us for his/our carelessness. It is simply an unlucky day for us. But Ghazal is with us and support us for everything: hospital, pills... She got her friends taking the group to the mountain as original itinerary. Just 1 person in our group and the one with hurting food went to the hospital. Thanks to her the accident didn't affect our trip much. During that time, Ahmad contacted me through Ghazal's phone and promised me that they will support us and would take care of the situation. The second day we got a city tour with Ghazal. 9 people is a big group for public transportation. It is the time we went by taxies and got lost of each others (divided by 2 groups and cannot find each other). It took us 30-45 minites till we met up. Ghazal felt very bad and appolozied to us. We understand that the streets were very crowded and the taxi drivers didn't got a clear message where to drop us at Golestan Palace. Anyways, the rest of the city tour went on smoothly. We got a good day tour in Tehran. Ghazal is a very gentle girl, a little unexperience with a big group going with public transportation. But she got good experience from us and with her kindness and enthusiasm with her work I believe she will be an excellent tour guide for anyone, any groups.