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gal Review submited by Gal

Should not be guiding tours to Swaziland

Reviewed September 30, 2019

I am very sorry to write this review because Stin is a sweet guy. However in his lake of knowledge he truly risked our lives.

Stin took us (a family of 8) to what was supposed to be a day tour of Swaziland. For starters the plan was horrible, we spent 95% of the time driving (more then 4 hours to each direction). Times were not times - he said we’d reach the cultural village of Manzini by 11:15 which was 13:15 in reality. We skipped more then half of the planed itinerary as we were afraid we’ll have to drive back in darkness (while Stin kept saying to trust him that we’ll be back at our lodge in SA by 18:00). In addition the tour should had been wheelchair accessible but was absolutely not accessible.

Stin had absolutely no time estimation and in fact we only got back to the border by 18:30 when it was already dark. The true story starts here. Stin did not know the border closes at 18:00!!!

We were left stuck in Swaziland with my mum who is a cancer patient and my 80 yers old grandmother. Luckily we had our mother medication with us but finding a place to sleep and driving through Swaziland in a pitch dark night is very unsafe!!! 

Stin also offered to take us in an additional 4 hours drive through Mozambique back to SA and said he would have  talked to his friends to arrange our visas. Of course the embassedor to whom we spoke said to not even think about it.

We had to pay 3500 ZAR (about 300 dollars) for the night (including 500 for Stins’ room) not to mention dinner cost etc...

The bottom line is that Stin took us to country he did not know, planned a horrible tour and risked our lives driving through dangerous places at night.this came with additional costs which Stin did not think to return. I don’t feel Stin tried to trick us but his lake of knowledge and horrible tour plan put us in risk and no other tourist should be taken to tours with him.

Travelled in as a family

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Stin Safari's response to the review

October 1, 2019

Hi Dear gal Firstly apologize for all inconveniences Point number one 1. You have made the reservation and then do not book after hours (lately)only till 8:30 pm and in which it is not ethical. When your subject was permit to drive in swaziland and during our conversation I said it was not necess More

ary. Then I arrived at the mjejane gate an hour earlier. And you couldnt make the time of departure arrived at the gate at 08; 15 2. I WAS NOT DRIVING 3. I am sorry that your “mother” she's ill and is not my fault. 4. Do you think I wanted to sleep in Swaziland myself? and I didn't ask you to pay for the accommodationas far as i know my concern was your life safety and my own.I said I would rather sleep in the car. And I had a canseled tour for the next day for that fact. 5. The time of the border closes who runs is the Swazi authority and not me.In which you desrespected them trying to negociated with them. peraphs if you had organized the tour on time regarding guide services i was gonna be able what time they shut. 6. To say that I do not know Swaziland is not true because me myself i took you there and brought you in perfect health. No more thanks and God bless you Less

wayne Review submited by Wayne

Ernestinho, my guide , my friend.

Reviewed May 26, 2019

I found Ernestinho ( Stin - as he like to be called) here at Tour HQ and made my booking for his services in Maputo (5 days) & Vilanculos (7 days) for my trip in May 2019. It was my first time to Africa & Mozambique,

Stin collected me from the Maputo airport and took me to me hotel. We hit it off pretty much straightaway. The tours Stin organised were great, I could not have asked for better service, the vehicles were reliable and had no problems.

I met Stin's family one evening and we had dinner together, it was a delight.

Stin arranged for another guide Nelio ( his business partner in Vilanculos) to provide various tours in the 2nd week of my travels in Mozambique. Nelio also looked after me very well and I could not fault the service provided.

I will remember my trip to Mozambique forever. 

Guys we will stay in contact and I will be recommending both of you to all  my friends and buisness associates who are thinking of travelling to Mozambique.

All the best.

Travelled solo in

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Stin Safari's response to the review

May 27, 2019

Thanks alot Wayne for your review Remain blessed (Stin)

richard Review submited by Richard

Great guide - better person

Reviewed April 13, 2019

I've travelled all over the world and what I've learned is that at the end of the day a great guide becomes a friend. He or she has put that little extra that makes a tour a learning and human experience. Stin has a style that puts people at ease and I mean that literally. He guided my wife and I through the backallies of Mafalala with ease and grace. All his encounters with people were framed in a smile that reflected on us and thus we were welcomed with love. What more can one ask of a guide. Mafalala was an experience that made me think and I am a better person for it. It's about the Love.

Thanks Stin, like I said to you, "Stin you the Man!"  

Travelled in as a couple

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Stin Safari's response to the review

April 13, 2019

Thanks alot , for your review. I truly enjoyed have made your day as a tour guide. Thank you so much