Communication in advance was good. But the actual tour? Maybe it was just an off day, but we expected more from our tour guide. First, she showed up in a much smaller car than advertised because hers was being repaired, she borrowed a family member's. It was a manual shift car that she did not have much experience with so the drive was not pleasant nor the car very comfortable. At times, it was just scary! She was moving from her apartment and had a lot of personal phone calls, too. We enjoyed the sites we saw although our experience with other tour guides was that they spoke more during the drive. We also stopped in Novi Sad and had a  coffee inviting her to join us yet she never said, "thank you." It's the little things, right? We had scheduled a two-day tour with her but canceled the 2nd day after the first and received a two word reply: I understand.