We contacted Lauren as she was recommended to us by a friend. We had a full day in Jerusalem and wanted to get a good overview of the city. Having a guide was a really good idea as we got a lot of information and saw much more than we would have otherwise. Lauren was great! She is very knowledgable about Jerusalem. She is American who moved to Israel many years ago. She helped us a lot even before we came to Jerusalem, recommended the long term parking in the city that we wouldn't have found without her. She picked us up at the hotel early morning and we had a full day walking tour. We parted ways very late in the afternoon and she also suggested things to us to do the following day (Friday). Lauren went above and beyond to make the best of  our short stay in Jerusalem! I definitely want to come back to this fascinating city! If you are a tourist in Jerusalem I highly recommend Lauren as a guide!