My family of 13 had a reunion this year. James facilitated a tour of northern taiwan- shifen,Yehliu,Jiufen. He kept close communications  and called me overseas to make sure we were on the same page. He spoke good english and guided us expertly for this tour.He also arranged a very sumptous seafood lunch and after the tour helped us find a good restaurant for dinner. He is very enthusiastic  about taiwan ,funny and made it interesting for us. It was challenging as my parents are old and we had a handicap kid with us but somehow everybody had a good time for that day. Definitely recommend James again!