Gianna was an absolutely wonderful tour guide for my husband and me in Florence. I would highly recommend her to any group looking for a tour catered to their needs. She was very patient with us as my husband and I would much rather take our time enjoying all the sites/masterpieces, rather than rushing through a tour. We had other tours in Italy with other tour guides and know that sometimes guides can be rushed as they are on a time schedule - she was incredibly patient and was kind enough to even pick us up at our hotel to start the day. 

She was also sweet enough to wait for us in the hotel lobby as my husband and I were both about 15 minutes late in meeting her. She then gave us a great walking tour of famous sites in Florence as we walked over to the Uffizi gallery. She was incredibly knowledgeable as we viewed the masterpieces in the Uffuzi gallery and allowed us to take as much time as we needed with the art pieces. She even took us to the best ice cream shop in Florence! She was never rushed in her time with us and had us both fall in love with Florence!