I had read about Mandy on HK moms; and though i did not have any further information about her furniture style or how to go about things, i went ahead and called her. She was great from the get go! She asked me to mail my furniture requirements with designs to her. While i sent her a basic mail to test waters, in return i got a detailed mail complete with an excel worksheet quoting prices, dimensions, and requesting further information. Very impressive attention to detail! We then planned to visit Mandy's factory, which we later came to know she owns. She picked us up from the port, spent the whole day patiently designing (and redesigning) furniture with us, showed us her 4 storey warehouse and factory (which helped us determine the quality of her work) and drove like a maniac to drop us in time for our ferry back to HK at 7:30pm. Needless to say the cost was so economical that i felt silly about never planning this before!