Nguyen was an excellent host to Hoi An - showing us the highlights of this wonderful city with personal experience, knowledge and insights. He is fun, smart and just a great person.  He was reliable and so proud of his hometown. One of the things I really liked about him was that he was the right amount of informative - spoke enough to give us insight and background but also quiet enough to let us enjoy and appreciate it all.  Some guides feel like they need to talk 24/7 and Nguyen understands the need to be quiet at times.  He also goes above and beyond - taking special steps to ensure a perfect experience from the times we visited sites to great contacts.  I'd highly recommend hiring Nguyen if you are heading to Hoi An!