Our tour guide, Sara, was absolutely incredible! We had an amazing day on our private customized tour with her. She picked us up at the hotel in a comfortable car, which was a great way to start the day smoothly. Sara did an outstanding job and made our day truly special. Her knowledge about the places we visited and her insights into Mexico's history was impressive. I especially loved that she took us to some authentic Mexican spots that were not touristy at all. She also took beautiful photos of us and even sent them to me. The hot air balloon ride was an unforgettable experience.