At the get go Mr. Kim made us feel safe and relaxed. He made us feel family immediately. He is very knowledgeable and answered our questions. He took care of my kids and fed them well without us even asking. He is not your typical tour guide . He is always early , professional yet family. We were in Korea July 2023 we are going back March 2024 and we made itinerary that would fit what we like with his input i am sure that it would also be a memorable one.