RECOMMENDATIONS

It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.

For safety reasons pregnant women (5 months and up) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.

If you have any health or physical disability please contact us before you make your reservation so we can provide you full information about our services.

Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.

Bring towels and cash for taxis, shopping, meals, etc.

Don’t include infants under 3.3 ft in your reservation as they are free of charge; however, be sure to add them in the comments section of your reservation.

IMPORTANT: a valid passport is an essential requirement to visit Grand Cayman in the Cayman Islands.

Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.

Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program.Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult (1 adult per kid).

Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).In Grand Cayman, groups have a maximum of 20 people for a closer experience.The use of safety vests is required in all water programs.For security reasons, the use of cameras in the water is not allowed, professional photos will be available for sale. 

• For cancellations upto 2 days before the tour -

  Refund of 80% of the tour price.