4-Day Bwindi Gorilla Trekking Tour with Ngamba Chimpanzee Visit

TRAVEL HEALTH ADVICE:

• Staying healthy while you travel is vital; it isn't all about vaccinations and medicine. Most problems you could face are easily preventable. Drinking bottled, boiled, or treated water, washing your hands properly before eating, and carefully avoiding insect bites could save your life, money, and time.
• Please endeavour to get your yellow fever / Covid-19 vaccines as a crucial requirement, especially if you are travelling to Uganda, Kenya, Tanzania, and Rwanda. Please be sure to visit the Centres for Disease Control. Or check with a physician for more information.

Note:

• Pay telephone service provider accounts and bills before you go, so they will not be disconnected while you are away.
• Call your credit card companies to advise them of the dates and places to which you will be travelling.
• Put a hold on newspaper and magazine deliveries.
• Ensure arrangements for your pets are in place.
• Remove perishable food items from your fridge.
• Turn off any pre-set alarm clocks and electrical appliances at the switch.
• If you are taking your cell phone on tour, contact your service provider to ensure international roaming is on.
• Inform neighbours and neighbourhood watch groups of your trip dates.
• Make sure your family members or close friends have copies of your travel itinerary if they need to contact you, or for emergency purposes.
• Alert us if you have any special food considerations - vegetarian.
• Some airlines will allow you to check in online and select your seats before you travel. You can also register online to receive an email or cell text message if your flight is delayed.
• Forward your mail, arrange to have it collected, or ask the post office to hold it.

TRIP INFORMATION:

Our tour director is committed to executing the tour activities as detailed in the itinerary provided. We only request our clients to be understanding, remain calm, and stay flexible on a few isolated occasions where local events may inconvenience the activities on the itinerary. Our clients should also note that the first day of the trip is simply for the drive or flight to the destination as shown on the itinerary and has a few activities planned. We advise that you be conversant with our representative, who will take you through the pre-departure briefings.

NOTE: Entebbe International Airport is your gateway to and from Uganda. To avoid inconveniences caused by rushing at the time of departure, we advise that you book international flights departing from Entebbe after 8 pm. We will need you to furnish us with the following information:

• Airline
• Flight number
• Arrival and departure date
• Flight times / Flight changes

VISA AND CONSULAR ADVICE:

Each traveller is responsible for obtaining the required visa, as visa requirements vary by country. We advise our clients to consult the US State Department and local embassies for non-US citizens for visa information.

• A visa can be obtained at Entebbe International Airport on arrival at a fee of $50 per person.
• Visas for all other East African countries can be obtained on arrival at the international airport or border points.

ITINERARY, TRAVEL INSURANCE AND PASSPORT COPIES:

• Leave a copy of your itinerary, travel insurance, and passport with a family member for reference purposes in case of an emergency.
• Travel insurance is also compulsory on all trips.

AGE LIMIT:

• Some of our tours have a strict age limit. Children 13 years and below are not allowed to visit the gorillas or participate in certain activities like canoeing. For adults above 65 years of age, a medical report may be required.
• Flexible bookings at no cost.

CASH AT HAND:

• It is crucial to note that some local forex bureaus place much emphasis on the quality of the dollar and other foreign currency notes frequently used by most visitors in many countries. Therefore, it is our humble view that you carry new and undamaged bills / notes, especially in denominations of $50 and $100 bills. Major credit cards like Visa and MasterCard are accepted in towns.

GENERAL SAFETY TIPS:

• We prioritise the safety of our tours; however, travel is susceptible to risks. So, it is important to be prepared and approach all arrangements with utmost caution. It is advisable to research your destination to equip yourself with some tips to ensure safety. Register your trip and also avail a copy of your emergency contact details to your government travel advisory service (or diplomatic mission) in a country that you are visiting so that they can contact you in case of emergency. This process can be done online, and it is also advisable to get contacts of the American Embassy in Uganda, your final destination.
• Depending on the itinerary you have booked, some activities may carry greater risks of personal injury; we therefore advise that you take great care and strictly adhere to the established precautions before participating. These activities include white water rafting, canoe and boat rides, gorilla trekking and chimpanzee tracking, mountaineering, bungee jumping, culture walks or community visits, and game drives. For safety, the following must also be accorded due consideration.
• Avoid expensive jewellery. Hide your cash and monitor your ATM / credit card transactions. Avoid all demonstrations and protests, given their potential to turn violent.
• Monitor the media for information about any possible security risks and pay close attention to your personal security.
• Carry a copy of your passport and avoid moving around alone without the advice of the tour guide. Avoid voluntary helpers who are not among your group, and be wary of any assistance from seemingly helpful strangers, however polite or well dressed. Safeguard your items and report any lost or blocked bank card to your bank.

ACCOMMODATION:

• Prices for a twin / double shared room are per person, and rates for single or triple travellers are available on request.

TRAVEL INSURANCE:

• This tour requires that all travellers have adequate and valid travel insurance covering medical and all personal emergencies, including repatriation costs and emergency evacuation. We therefore recommend Travel Guard, Allianz, and Nomads Travel Insurance for all your insurance necessities.
• PRIVACY:
• We understand and respect the value and importance of your privacy. Be assured, therefore, that protection of privacy is given the highest priority.
• All personal information that you avail to us is strictly used for purposes of safari tour booking. We will endeavour to take all reasonable steps to secure any personal information that we hold about the guest.
• However, aware of the rampant hacking cases into data on the internet, it becomes tricky to guarantee 100% security to data shared through online sources. We therefore will not be held guilty if the breach or hacking into your personal information is by unauthorised international individuals.

FORCE MAJEURE:

• It is with regret that our office cannot compensate where an impediment to the proper performance of duty is as a result of an event above and beyond our own making, control, and anticipation, nor is it due to the supplier of the service in question. Such events may include unexpected government quarantines, travel bans, riots, civil strife, natural disaster, terrorist acts, border closure, fire, road closures, industrial disputes, extreme weather conditions, and other incidents beyond our control.

NOTE:

• In some unfortunate circumstances, getting a park or gorilla permit may not guarantee seeing wildlife in their habitats, as unfavourable local conditions may sometimes hinder access to the wildlife. This can happen without prior notice, or it can be at short notice. We therefore accept no liabilities in circumstances where gorilla or wildlife viewing is due to cancellation by the authorities. The loss is due to the absence of gorillas, closure of borders, national parks, or security changes; refunding is at the discretion of the responsible offices. However, we shall use all means necessary to obtain the refunds and pass them on to the client.