we are a fully licensed and insured, locally owned business with years of experience and expertise offering custom made safaris and kilimanjaro climbs to fit your time, interests and budget.not only is it more cost effective for you to book with an on the ground operator you are also supporting the local economy and business owners.unlike many operators, we can ensure you will be fully looked after by arte employees as we never outsource our clients to other companies.we are fully committed to responsible tourism and community development are proud to be one of the few companies offering certified ethical kilimanjaro climbs and safari’s ensuring the fair and proper treatment of the hardworking safari guides and mountain crew.our missionour mission is to be the best tour operator in east africa.we shall achieve these objectives by:i.providing quality value added services to our clients by;a) marinating a philosophy of continuous quality improvement (cqi)b) marinating an environment where our employees can excel personality and share inthe success of our company.
our vision: our vision is to provide exemplary and differentiated services to our client’s at the most competitive rates in the market.
our core values underlying our mission and vision statements are our five core values:
i.clients are our priority clients always are our number one priority; they are our sole reason for existence; we will therefore remain a client and market driven company, providing value added services supported by advance technology.
ii.team work all employees are valued team member and team leaders.they are our most valued resource.we will therefore enjoy our association and realise the rewards of our success.
iii.professionalism we will always strive for an integrated proactive approach; we must seek new opportunities to make business and holiday travel more efficient, effective and accommodating.in order to be professional we always seek to understand our customers needs and provide them with timely relevant and quality services, all initiatives we undertake, products we develop and system and process we establish are aligned with increase value of our customers.
iv.creativity we share our knowledge and enthusiasm with our clients ambitions this is achieved through integration, flexibility and real understanding of the need to work towards mutual goals.
v.integrity and honesty we recognize our success as an organization is best achieved through cooperation and teamwork, our customers measures us as a whole rather than by distinct departments.we shall therefore always act with integrity and honesty in order to provide exemplary service and become the leading tour operator in east africa.
african rocktrail experiences today we have an office at moshono, in arusha.this means that any of our partners, especially hotels send mails and correspondence through this office that is centrally located in the hub of tourism east and central africa.from humble beginnings of organizational local tours, travels and safaris, african rocktrail experiences has grown and built competencies and capabilities to serve both the corporate and retail client.our experience enables us to deliver very personalized service at most competitive rates.our rapid growth has steamed from our very intimate interaction with thousand of tourist all who top notch services and who will settle for nothing short of the best.this has given us immense exposure and experience in organizing local and international destination logistics, air transfers, hotel booking, cultural tours, balloon safaris, horse riding game tour and transport logistics.in addition we have now signed numerous contracts with hotels in east africa, airline operators and look forward in doing business with them.further and as part of our efforts to diversify our market from local corporate groups to international market, we have set one website which permits our clients to interface with us especially our foreign clients for whom they book directly.our relationshipwe believe in partnering with like-minded travel firms, tour operators, institutions, organizations and share our values and commitment for excellent services.it is for this reason that african rocktrail experiences would like to take part in your company in assisting you with travel logistics for both local and international i.e.for hotel bookings and educational tour/trip planning, east africa safaris and holidays, vacation and mission projects.we indeed shall be approaching your firm in services required for programmers and projects you undertake are accomplished.reviews and testimonialsyou don’t believe us, we have established a partnership with safari bookings and tourhq for an independent reviews provision to the public where you will be able to read from one of our happy and unhappy customers.we curiously encourage our customers to drop a line within safari booking, tourhq , trip advisor and any other neutral [sensitive content] case it happened you have reviewed us in any platform, please send us a link so that we can share to the publicwe also welcome you to our social profile/page in [sensitive content], [sensitive content], [sensitive content] and [sensitive content] plus and drop some comments about us
Camping
Culture
Nature
Photography
Safari
Trekking
Walking
Wildlife