My Name is Derera Ketema Living in Arba Minch looking for becoming a tour guide.I graduated from Gonder University with Bachler's of Arts Degree in Tourism Management and a Master Of Arts degree in Tourism and Heritage Management  currently teaching In Arba Minch University as a lecturer in the Department of Tourism Management committed to meet the needs and wants of my  customer by taking care of their wants with the philosophy of customer care " customer is king  and customer is always right."