I have been in tourism since 2003.I have worked in hotels, Nile cruises as receptionist, Tour Leader, Tour Guide, and Travel Agent.My skills are time management, people management, verbal communication, effective listening, ethics, customer service, multi-Tasking, the ability to lead, conceptualize, negotiate and exercise sound judgment, self-motivation, initiative, high level of energy, Technical and technological, originate ideas and creative solutions, and handle requests and complaints with patience, diplomacy, and a sense of humor.