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harry Review submited by Harry

Perfect Tourguide

Reviewed November 12, 2023

if you are in Delhi or plan to visit Taj Mahal you should book him.

He arranged everything perfect, from pic up to bring you back he will always be on your side.

I definitely recommend and if I go to India again I'll book him again.

Travelled in with friends

maria Review submited by Maria

Visit in Agra

Reviewed August 20, 2023

Dear Virendra, thank you so much for a fantastic day in Agra.  Thanks to you, I could not only see this beautiful place, but I learned a lot about the history and culture of the place. And I also visited the Agra Fort, even though that was not on my schedule. It was a pleasant surprise ... delicious food in a beautiful place. What was a unique experience and a fantastic adventure for me was taking Tonga to reach the Taj Mahal entry gate with Virendra. Fantastic experience in India:))). Virendra was already my guide in Delhi a few years ago when it was great. For sure, Virendra will be my guide next time. I recommend it to all travelers visiting Delhi and Agra, India. Thank you, Virendra, again:)))Especially since you remembered that it is impossible to see the Taj Mahal on Friday so I could rearrange my itinerary..thanks a lot.

Travelled in as a large group

virendrakumar-agra-tour-guide
Virendra Kumar's response to the review

August 21, 2023

Hello Maria, Thanks for your precious review. I will keep same enthusiasm to provide the best my services in future to all my guests. Thanks a lot.

douglas Review submited by Douglas

Worst experience Wirst experience

Reviewed April 13, 2023

Let me start by saying why I use TourHQ . Because they support local people . My trip planned with Virendra started like many other trips I have planned. I look at the proposal and make some changes . He was not familiar with the places I suggested but added them . I picked him because of high ratings over a guide that was more local . (BIG MISTAKE ) my trip was made by a travel agency which anyone can do . My problem is he never came . He told my driver (ALTAF) to take me to the places we were supposed to go . The driver bless his heart did not speak much English but tried . The agency asked this poor man to collect the rest of the money which I could see made him uncomfortable. They also tried to make it my complaint against the driver which I really don’t like .  There was very little communication about up coming tours I had to text him to get update. I called Tourhq to complain about him not following the whole point of TourHQ . The woman from there office was very nice and tried to assure me that this is not supposed to happen. So because of her I will still use them. My past trips I have had great amazing experiences and the guides and drivers are friends now . My feeling he also missed out of gaining knowledge of new places he has not been . So in closing I could never recommend him .

Travelled in as a large group

virendrakumar-agra-tour-guide
Virendra Kumar's response to the review

April 14, 2023

Hello Douglas, You are complaining for the trip because 1. You choosed the trip proposal without guide services. 2. And at the starting of the trip you are asking for the guide. Even I asked you for guide services in the very first email when I sent you the hotel confirmations. (you never rep More

lied) 3. Even I advised you the cost for me as guide but you never accepted. My efforts, I did to make your trip easier (out of trip inclusions) 1. I provided local guide in Cherrapunjee. 2. I booked Village tour in Manas yes I can understand you very well and your concern about the trip. (you thought in yoour mind that you have boooked me, but in reality, I did not include the price for guide). Even i could join you, if you have been ready to pay for me. Overall, I really feel sorry I could not pass or i could not convince you in mail. I hope you will understand me. Less