Our family could not have imagined having a more meaningful trip to Ethiopia. Our youngest daughers were adopted from Ethiopia 12 years ago, so we decided that our family of six would experience the sites and culture of the beautiful country togehter. Muluken went above and beyond. Despite the orphanage being closed, he connected us with the orphanage director who knew our girls well. She was able to provided us with information we didn't know and give us important family documents. Because of Muluken's engagement and persistence, we were able to locate and connect with dozens of our daughters' family members, including a brother and sister we didn't know existed. Of course, this was not a part of the original plan, yet Muluken adjusted because he knew it was important to us.
It is not an overstatement to say that this trip was life changing because of Muluken's commitment to giving our family the best experience possible. This would have been a 5-star rating without the orphanage and family elements. I wish I could give him bonus stars.