I can only express my deepest apologies. I should have reached out to you before your arrival as we had not confirmed the service and I had never sent you an itinerary or an invoice or looked in any way for a payment to confirm the service.
It is very unfair to attempt to tarnish my bone fides in t More
his statement, I do understand you are dissapointed but you were never asked for any form of payment.
I received an email from you the morning you arrived at the Port, if only I had received some earlier correspondence even the evening before I could have had a service available for you.
I apologise again but please calling me a Sham is hurtful and simply untrue.
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