We booked a three-day trip with a private guide and a car with a driver at this agency. In and around Mandalay.
The Toyota Alphard was a comfortable and big enough vehicle for the three of us, the driver and the guide. We agreed itinerary in advance, mainly on the basis of this agency's proposal. With some specialties such as our transport to Mandalay Airport.
Our guide Chen was excellent. Very well informed about the history and present of visited places. We greatly appreciate that he showed us also local life, eg. at the market in Pyin Oo Lwin or took us to a restaurant for locals in Sagaing.
Chen was kind and helpful. He found, on his own initiative, that our domestic flight was canceled and replaced by another company flight (locally specific). Or he took us personally to our train, found the right places, and agreed with the train guide to the location of our luggage (as the Burmese railways don't think much of the big luggage of passengers). In doing so, Chen was very tactful and courteous.
It was great, thanks ...