We traveled with James in September 2013, a safari in Kenya. He was an excellent guide, kind, warm, patient and very knowledgeable. He brought along field books on birds, animals and plants and extra pairs of binoculars for us to use. He knew the answer to every question we had.... and we had a LOT of questions. About people, places, animals, politics, his life and interests. We have traveled quite a bit and James has been, by far, the best guide we have had.