• Inclement weather, tide levels and operating conditions at sea may force changes in cruise itinerary and schedule at any time. Swimming excursions, in particular, may be cancelled due to rough weather.

• Cruise offers fusion cuisine: international, seafood and Vietnamese. Advise at least one (1) week ahead of departure about any specific food preferences, dietary restrictions or food allergies.

• Port authorities insist on advance registration including full name, gender, date of birth, nationality, and passport number. At check-in, a valid passport is required. Port authority may deny boarding if these conditions are not met.

• Free Wi-Fi available on the terrace deck, but note that the internet signal at sea suffers frequent interruption.

• CRUISE CANCELLATION DUE TO BAD WEATHER: 1) If the cancellation is informed before you leave Hanoi to Halong Bay (your guest have not used any service yet): 100% refund. 2) If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong), only the fee of these services will be charged and we will refund the whole remaining amount.

• Children under 4 years applied FOC rate, children from 5-12 years old will be charged 75% of the adult price, children from 12 years older will be charged the same adult price.

• Compulsory surcharge for occasional events: USD 25/adult, USD 15/child, including Christmas Eve (24th Dec), New Year Eve (31st Dec) and Vietnam Tet Holiday.

Hanoi, Hoàn Ki?m, Hanoi, Vietnam