Moti, is a knowledgable tour guide. However, he needs to improve his customer orientation. My wife and I decided to celebrate our 28th anninversary in the Holy Land and we decided to organize a private tour in order to have the flexibility to adapt our schedule if we wanted to spend more quality time at some of the holly places or if we wanted to alter our schedule based on our needs. Every single time that we asked Moti to make a change, he became incredibly angry and he was quite rude about it. At the end he did accomodate for our changes and everything worked well, but our trip would have been much nicer if he had the right attitude and disposition from the beginning instead of making a big dilema out everything. I strongly suggest that Moti analyzes the way he treats its customers, so he can have a repeat business and good reviews from its clients. My sense is that he is used to work with large groups that have to follow a very rigid schedule and where there are no changes to the prestablished agenda, this doesn´t work for private tours.

Upon arrival at Ben Gurion airport, we were waited by our tour guide Moti, we felt very much welcomed with such a friendly atmosphere and we had a fantastic start! The guide and tour was extremely good, very flexible, appreciate this a lot! And for that, Moti deserves a special thanks. We had 3  great days there, which obviously also added up to the experience.  Our tour should start on the next day after arrival but Moti made it on the first day which is so  nice of him. Moti has such a warm personality, very humorous and highly motivated guide, he is organized and punctual. The scenery was very beautiful  especially in the northern part of Israel. We love the weather so much in Jerusalem were we stayed. All respect for Moti who does a great job, a true sample of excellent tour guide! And thanks to Vendana for her recommendation. 

Many thanks again and I recommend Tour HQ Guide Moti to everyone!

Moti stands for an excellent knowledge of ancient and contemporary history of Jeruzalem and Israel. He has the rare gift to bring it in a fashion which is understandable for foreigners of all ages and interests. We took a half-day tour but saw and learned so much. He was especially kind to my 86 year old mother.