tourhq

Explore the world with tourHQ

tourhq
kirk Review submited by Kirk

Disappointed in Ahmad's management.

Reviewed January 17, 2022

Ahmad was not our tour guide, he was the manager. He changed the timing of our scheduled tour from what we had agreed upon, without coordinating with us in advance. Only after I texted the night before to confirm our start time, did he tell me that the times had been changed. Then his explanations seemed insensitive to our concerns and how we had planned our day.  Having paid $400 for a one-day tour, I expected better service. In the end, he arranged for a good guide (Mohhamed) and we had a nice day together. If you use his service, I recommend being very specific in setting up the details of your tour. 

Travelled in as a couple

ahmadaljuaed-taif-tour-guide
AHMAD ALJUAED's response to the review

January 17, 2022

We are happy to serve you in Jeddah, regarding changing the tour dates from morning to afternoon due to the closure of the museums and Historic Jeddah for maintenance and you were notified in advance of this, and it was arranged with one of the guides and the program was implemented professionally . More

. Thank you Less

ahmed Review submited by Ahmed

Ahmad is your starting point for a guided tours

Reviewed May 19, 2021

I have contacted Ahmed to set tours in Jeddah and Taif, very smooth and clear communication about the guided tours, trips and cost.

Our guide in Jeddah was Mohammed and in Taif, Abdulaziz.

We had a wonderful tours, both of the guides were very professional, friendly and answering all our questions.

We had a really good time.

Thanks to you all

Travelled in as a family

ahmadaljuaed-taif-tour-guide
AHMAD ALJUAED's response to the review

May 19, 2021

Thank you

matthew Review submited by Matthew

Amazing trip customized exactly to what we wanted to see within the time....

Reviewed December 30, 2020

Ahmad is the agent and has guides in various parts of the Kingdom. Our guide Wa'il was excellent. He was very flexible to accomodate our requirements and added in a number of stops which only locals would know. We covered nearly 1000km in 2 days with Wa'il and even got into Wadi Tayyib al Ism when it was officially closed.

Recommended.

Travelled solo in

ahmadaljuaed-taif-tour-guide
AHMAD ALJUAED's response to the review

December 31, 2020

Thank you