Nancy is TERRIFIC! My wife and I used Nancy as our tour guide and airport pickup/drop off service for three days in Feb. 2013. Her services were exemplary. Nancy is a delightful, high energy and knowledgeable guide. She speaks fluent English. Her professionalism was evident from the start in her prompt responses to all of my pre-visit emails. She made our trip thoroughly enjoyable. During our three days of tours, Nancy took us to all of the major sites. Nancy was extremely answered all of our questions politely, professionally and patiently. Nancy also steered us right with her recommendations of restaurants. She took us to several inexpensive, authentic, local Chinese restaurants that were fabulous. Also, her driver was awesome. Whenever we exited an attraction, he was right there waiting for us in the van. We rarely had to walk more than a few yards to our waiting van. Our pick up at the airport was late at night and our departure flight required a 5 AM pickup at our hotel but the driver was there promptly on both occasions. Nancy’s tour services were a bargain for all that we got. She was the right choice for us and I would not hesitate to hire her and her driver again.