Overall, I would highly recommend Arief Rakhman to any visitor to Bandar Lampung. 

Communication

Arief is proficient in both Bahasa Indonesia and English. His fluency in both languages helped in many ways. For example, he helped me to communicate with the service staff, professionals, and academics I met in Lampung.  Visitors to Lampung who cannot speak Bahasa Indonesia will find Arief's interpretation and translation skillls invaluable to their travels in the province.

Knowledge

Arief clearly knows much about the various places of interest in Lampung. He will be able to customize an itinerary to the requirements of any visitor. During my tour, Arief worked hard to find out more about the sites that interested me (such as The Transmigration Museum) so that he could tell me more about them when I arrived. I was particularly impressed that Arief drove nearly an hour outside of Bandar Lampung so that he could visit the museum before I reached Lampung. With such preparation, Arief was ready to brief me about museum's history and exhibits. I am confident that he will continue to be an indispensable source of knowledge to his guests.

Friendliness

Arief is extremely friendly. He is sure to make any visitor feel welcome to Indonesia. Arief is always courteous to those he interacts with, and is always open to feedback and suggestions. Arief ensured that he was always contactable by phone to help, even when it was late at night. I was very touched that Arief was available on the phone to help my family settle into our hotel on our first day in Bandar Lampung. Future clients should feel reassured that Arief will provide his generous and kind service even at the most inconvenient times.

Resourcefulness

Arief is prepared to go the extra mile for his clients. Before my arrival in Lampung, Arief suggested numerous hotels and contacted them, sometimes in person, to make enquiries on my behalf. Arief was also highly flexible - he was willing to modify our schedule as my interests and needs changed. With Arief driving me around in his car, I was able to cover many sites during my trip. These included museums, restaurants, shopping centres, scenic spots, educational institutions, and government offices. Thus, I would highly recommend Arief to anyone, whether they are seeking a short stay in Lampung or a longer trip.

Arief deserves only the highest commendation for his excellent service. He is a credit to the tourism industry in Lampung.