We contacted Sansakrit aka Ozzie for multiple rounds of airport transfers from Phuket airport to our hotel (we were many friends arriving from different parts of the world at different times). He was extremely responsive to our mails, and promptly met each of his guests at the airport with a name board , right on time. He told us he does Phuket island tours as well, which we could not avail unfortunately since we were visiting only for a 3 day reunion. But given his friendly and proactive nature, I'm sure he would have done a good job of that as well!