We enjoyed our Sri Lanka trip tremendously and a big part of that was because of Charles. His attention to detail, organisation, warmth, service and knowledge was truly first rate. His energy levels and enthusiasm never waned once throughout our 8 day trip, and he is extremely efficient at what he does. Charles promised at the start of the trip that we should just ‘relax and let him take care of everything’, and we can safely say that he managed to achieve this superbly :)