• Comfortable clothing suitable for the conditions; warm layered clothes work best

• A comfortable closed toe footwear with a good grip

• Sunscreen / Sunglasses / Sun hat

• Please also bring a jersey or coat if it is cold

• Bring your camera/GoPro to click the best shots

• A light rain jacket (just in case)

• Essential personal items

COVID-19 Customer Update

• We are able to operate our shared group and private tours when Auckland is in the new traffic light protection framework.

• We will be requiring all our guests, aged 12-years and 3 months or over, to be fully vaccinated and to provide a COVID 19 Vaccination Pass from My Vaccine Pass. If you do not have proof of your vaccinations, you will not be allowed on the tour and will not be eligible for a refund (unless you are exempt, with government approval).

• Our guides are all fully vaccinated.

• Please note that whilst it is not a legal requirement, we advise that you wear a facemask in our vehicles and whilst walking around public spaces.

• Our guides will not engage in physical contact with guests, we will use an alternative welcome.

• Please use the COVID tracer app onboard the vehicle and at each of the venues we visit.

• All vehicles will undergo increased levels of cleanliness and hygiene practices, in order to prevent spread.

• Guests are advised to practice regular hand washing and sanitising, we will provide sanitiser on board our vehicles.

• Guests are to abide by a physical distance of 1 meter when out of the vehicle, respecting other people’s space and safe space.

• Each guest will need to ensure they have no symptoms of COVID 19, prior to travelling.

• We are working hard to ensure that new regulations do not alter your experience of our tours. We are confident that we have achieved this and look forward to showing our island paradise to you, under the above restrictions.

• To find our more about the vaccine passport please visit The Ministry of Health Website

• Proof of COVID-19 vaccination required for travelers.

General Information

• Children below 8 years old are required to travel in a child safety car seat. If you don't have a car seat one can be rented from us for $50 per child (with 24 hours’ notice). Children between 5-7 years old are also recommended to be in a booster seat for their safety.

• COVID-19 precautions -Safety measures in place. All areas that exposed to customers are frequently cleaned & sanitised.

• A full commentary is provided by your skipper. A limited number of multi-lingual headsets are available in German, French and Mandarin Chinese.

• A portion of your fare contributes to marine mammal research and conservation.

• You will be able to purchase lunch from the café at Otehei Bay.

• Snacks and drinks are also available for purchase onboard the vessel.

• From December - April: on the day, you can opt to extend your time on the island (subject to availability) and there is also the option to hire paddleboards and kayaks.

• The site is wheelchair accessible but please be prepared for uneven surfaces, which may be difficult for those with limited mobility and wheelchair users.

• Interacting with common and bottlenose dolphins, orca, whales and other marine mammals is subject to DOC regulations.

• Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.

• You are welcome to bring your own prepared food, snacks and or beverages (alcoholic beverages limited to guests 18 years and older by New Zealand law).

• You can buy hot and cold drinks and limited snacks on board, or grab a meal at the cafe on Urupukapuka Island. Limited menu available in winter.

Tour Requirements

• This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

• Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer & essential personal items.

• Easy and good fitness level required.

• This is a guided walking tour and sensible walking footwear is recommended.

• Bring a camera or a phone with camera capability as these locations are the perfect place to get some great travel photos.

• Please note the walk from the carpark to the lighthouse at Cape Reinga takes around 10-15 minutes each way and is uphill on the return.

• Vegetarian option available for lunch - Special dietary requirements catered for upon request, please advise at the time of booking.

• Sand boarding takes place if conditions permit.

• You must be at least 18 years of age and present a valid photo ID in order to consume alcohol.

Accommodation & Stay

Accommodation is not included in this package so it can be customised to suit your personal requirements. Extend, and enhance your holiday experience in New Zealand by choosing the add-on activities and upgrading to a full package including accommodation during checkout. ExperienceKart can arrange accommodation for you at a standard or superior hotel or you can choose to book your own.

Grand Mercure Auckland, 8 Customs Street East, Auckland CBD, Auckland 1010